← Bino

Support

Need help? Email us at m@mhrsntrk.com — we usually reply within 1–2 business days.

Frequently asked questions

Is Bino really safe for my child?

Yes. SafeSearch is permanently locked to its strictest setting and cannot be turned off — there is no setting, no hidden menu, no way around it. Bino has no web browser, no address bar, and no external links. Your child can only see image results.

Does Bino collect any data about my child?

No. Bino has no accounts, no analytics, no ads, and no tracking. Profiles, favorites, and search history are stored only on your device. See our Privacy Policy.

What does the free version include?

60 searches per profile per month, up to 2 child profiles, favorites, up to 5 starred searches, and the trending Discover feed.

What does Bino Pro add?

Unlimited searches, voice search, up to 5 child profiles, unlimited favorites and starred searches, and a fully personalized Discover feed. Pro is available as a monthly or yearly subscription.

How do I cancel my subscription?

Subscriptions are managed by Apple. Open Settings → [your name] → Subscriptions → Bino Pro → Cancel. You keep Pro access until the end of the paid period.

How do I restore my purchase on a new device?

Open Bino, go to the upgrade screen, and tap Restore Purchases (a grown-up will need to pass the parental gate). Make sure you are signed in with the same Apple ID used for the original purchase.

Voice search isn't working.

Voice search needs microphone and speech recognition permissions. Check Settings → Bino and make sure both are enabled. Voice search is also a Pro feature, so an active Bino Pro subscription is required.

How do I delete all my child's data?

All data lives on your device only. Deleting a profile inside the app removes that profile's data, and deleting the app removes everything.

Why does Bino need an internet connection?

Image search results come from the Brave Search API, so an internet connection is required to search. Saved favorites can be viewed offline.

Report a problem

Found a bug, inappropriate image, or have a feature request? Email m@mhrsntrk.com with:

Inappropriate image reports are treated as the highest priority.